Frequently Asked Questions
Anything with a next to it indicates that there is a Video Tutorial available (You must be logged in to access). Video Tutorials generally offer a more detailed explanation then the written FAQ.
Account Management
Participation
Password TOP
Lost Password:
To reset your password go to the Login page, and under the Login button is a link Forgot your Password? Fill out the form and your reset password will be e-mailed to you.
Change Password:
To change your password:
- Login
- On the left of the page click User Profile
- Hover over Profile and select Password
- Fill in the two password fields and click Save
- A blue field will appear under the Main Menu to tell you if the password change was successful. If they did not match a pop up will appear to tell you: "Please enter a valid password."
Changing your Picture TOP
If you would like to change your picture (avatar):
- Login
- Go to User Profile on the User Menu
- Hover over Profile and select Change profile picture
- Your picture can be any size (dimensions wise) if it is too big it will be re-sized.
- Your picture can be up to 8MB in file size.
Forum Digest TOP
If you would like to change (or cancel) how you receive the Forum Digest:
- Login
- Go to User Profile on the User Menu
- Hover over Profile and select Forum Digest
- From this page you can select to
- Stop receiving the Forum Digest
- Chose to receive the Instant Digest
- Chose to receive the Daily Digest
Profile Information TOP
If you would like to change your profile information (email address, avatar (your picture), contact info, certifications, etc.)
- Login
- Go to User Profile on the User Menu
- Hover over Profile and select the appropriate item for what you wish to edit.
- Most of the information is in the Edit profile link (email, contact info, certifications, etc.)
Forum Settings TOP
If you would like to change your forum settings, this includes your signature, and the order posts are displayed (newest first, oldest first):
- Login
- Go to User Profile on the User Menu
- Hover over Profile and select Forum Settings
- From here you can change your Signature and display settings.
- You can also put in your name on Facebook, Myspace, Twitter, etc.
Email Notifications TOP
If you would like you can change when you receive emails from the website. This is for the notification of new Private Messages and Wall Comments (when someone writes a message on your profile wall).
- Login
- Go to User Profile on the User Menu
- Hover over Profile and select Notifications
Private Message System TOP
E-mail notification of new messages:
To activate or deactivate the systems e-mail notifications of new messages:
- Login
- On the left of the page click User Profile
- Hover over Profile and select Notifications
- Set "Receive Private Message Email Notification?" to your preferred setting.
- Click Save
What is the Private Message (PM) System? 
The PM System is basically an internal email system for the website. It allows you to contact other members of the volunteer organization in a private manner even if you do not know their email address. By default a email notification is sent to the person receiving the PM so they are aware of the new message without logging into the website. Further information on how to use the PM system is available in a short video tutorial.
Activity Schedule TOP
Quick Note: All Activity Schedule sign-ups are done directly in the calendar system. Communications about a particular activity will be made directly in the activity and all updates to the activity will be posted and sent out in email via the activity.
How do I sign-up for an Activity?
- Login
- If you are not automatically taken to the Activity Schedule then go to it.
- Find the activity you want to attend, if needed you can filter by category via the drop down menu.
- Once you find the activity you want to attend simply click Attend, this can be done from the activity list or from the activity's details view.
I am attending an activity, how can I ask questions or make comments?
If you are signed up to attend an activity then you have access to "The Discussion Wall" where you can post questions or comments. "The Discussion Wall" is located inside the detailed view of activities.
I am not yet attending an activity but need to ask a question?
In this case the best thing is to send the Activity Coordinator a Private Message. To find out who the Activity Coordinator is view the activity details and on the right you will see the person responsible for the activity.
How will I know if there are updates to the activity?
If there are updates to an activity and you are signed up to attend you will receive an email notifying you of the update. These updates are posted by the Activity Coordinator.
What if I can no longer attend an activity I signed up for?
If you signed up for an activity, but you can no longer attend for any reason, please cancel your attendance, this is even more important if the activity is limited to a certain number of people. To cancel your attendance:
- Login
- If you are not automatically taken to the Activity Schedule then go to it.
- Find the activity you wish to cancel your attendance of, if you need you can filter by category via the drop down menu.
- Once you find the activity you want to cancel your attendance of simply click Cancel Attendance, this can be done from the activity list or from the activity's details view.
Trip Plan and Permit TOP
- The Trip Plan and Permit provides the administration team with important information that can be used to locate your or contact someone in the event of an emergency.
- The Trip Plan and Permit also serves as your request for a Radio or other equipment.
- If you trip is going to be overnight then the Trip Plan and Permit serves as your Overnight Permit for Desolation Wilderness.
Because of all this the Trip Plan and Permit is mandatory for every activity you complete in the volunteer program. To submit a Trip Plan and Permit:
- Login
- On the User Menu located on the left click on Trip Plan and Permit
- Fill out the form as accuratly as possible, all fields are required
- If you trip is going to be overnight you are required to print the attached regulations in addition to the permit, you are responsible for knowing the rules contained within
- After you click the Submit button you will be taken the the print page so you can print your permit
- To print the Permit
- Click the Paper Icon next to the line "PRINT YOUR PERMIT CLICK -->"
- In the window that pops up click the Paper Icon again
- If for any reason you were not taken to the print page don't worry, an email was sent to you containing the link for your print page to make sure you have access to it.
After you print your permit please sign and date it on the line.
Trip Reports TOP
What activities do I report?:
Report any activity that you perform as a Desolation Wilderness Volunteer, this includes but is not limited to Adopt-a-Lake, Adopt-a-Trail, Backcountry Naturalist, Campsite Monitoring, Campsite Restoration, Education/Outreach, Encounter Monitoring, Office, Trail Work, Training/Classes.
Is there a list of training hours for past trainings?
Currently there is not, however if you remember anyone that was at the training with you it is possible to look up if they posted a report. If they did you can see how many hours they put down for the training. This can be done by going to View Trip Reports and setting the filter to the appropriate person.
Miles and Hours on the report?
Please when reporting the Miles and Hours only report what you hiked, do not report any miles/hours driven.
What if I made a mistake on a report?
If you made a mistake on a report we ask that you correct it. You can do this yourself by going to the report, editing what you need to, and re-clicking the Submit button. If you have problems you can contact the Webmaster.
Uploading Pictures TOP
To upload pictures you must first be logged into your account.
Once logged in do the following:
- Click the Pictures link
- To upload to an already existing album:
(NOTE: You can only upload to your own albums, if you do not already have an album you will be taken to the screen to create one first)
- Select the "Upload photos" link
- Choose the album you wish to upload to from the "Select and album" down menu
- Click Browse to select your image or images to upload
- The uploader is java based and allows you to upload multiple images at once. You can select all images in a folder or just the ones you want. You do not have to select one image at a time.
- By default images will be named based on the name of the image when you upload it.
- When you are ready to post the image click the Save button
- To rename your images:
- Go to the image you wish to rename (you must be the person that uploaded the image)
- Next to the image name click the image of a Pen/Pencil
- Enter the new name and click Save
- To "tag" people in images:
- Go to the image you wish to tag people in
- Below the image it says "In this photo:" and below that a link "Tag this photo"
- Click on "Tag this photo" and put your mouse over the image
- Put the mouse over the face of the person you wish to tag and click
- A box will appear around where you clicked
- At the bottom of the box click "Select a person"
- A list will pop up, select the person (you can type part of their name to find them faster)
- After you select the person click confirm.
- You can repeat the above steps to "tag" more people
- When you are done "tagging" people below the image is a button "Done Tagging" click it and you are done!
- To create a new Album:
- Select the "Create Album" link
- Enter the Album name and Description (optional)
- Click the Create Album button
- Your album is now created and you will be taken directly to the upload screen for that album.
Uploading Videos TOP
Quick note: Technically the videos are uploaded on another site (a video host) such as YouTube.
To post uploaded videos you must first be logged into your account.
For this FAQ example we will use YouTube as the video host.
- Go to www.YouTube.com
- If you do not already have an account with YouTube you will need to create one and login.
- Once you are logged in to do Upload at the top near the search box.
- In the screen that loads click the "Upload Video" button and select the video you wish to upload.
- While the video is uploading you can edit the details such as Title, Description, Category, etc.
- If you only want the video to be viewed by those that visit the Desolation Wilderness Volunteers Videos section then in the Privacy option select "Unlisted".
- Once the video has completed uploading the Sharing options URL box will have a link in it. This is the link we need for posting the video on the Desolation Wilderness Volunteers website.
- The best way to transfer this link is to copy and paste it.
- For Windows users Highlight the entire link and RIGHT click, then select copy.
- For Apple users press the command key (Apple logo on older Macs, propeller logo on newer Macs) and click your mouse then select copy.
Posting the video on the Desolation Wilderness Volunteers Website.
- Login
- Go to the "Videos" link on the Main Menu.
- In the upper right corner click on Add
- The window that pops up shows you a list of all the video hosts you are allowed to link to. Click Next.
- Paste the URL that you copied from the YouTube upload.
- For Windows users RIGHT click and select paste.
- For Apple users press the command key (Apple logo on older Macs, propeller logo on newer Macs) and click your mouse then select paste.
- Select if the video will be viewable by the Public or only to Registered Users.
- Then click Link Video.
- If your upload was successful a blue box will appear under the Main Menu saying "VIDEO TITLE has been added"
Posting on the Forums TOP
What is the "Subscribe" button for?
If you are not signed up to receive the forum digest then you can use the Subscribe button to receive email notifications on topics you wish to keep an eye on. Also, if you are signed up to receive the Daily Digest, the subscribe button will allow you to receive an instant email notification of replies to that topic. You will also still receive the topic in the Daily Digest.
What is the "Favorite" button for?
If you want to have fast easy access to a topic you can make it a Favorite. By making a topic a Favorite you will not receive email notifications for the topic, unless you are signed up for the forum digest.
What is the "Report to moderator" button for?
This button is so you can reports posts that you feel are inappropriate, or violate the Terms and Conditions of the Desolation Wilderness Volunteers website.
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